On Commitment – An Addendum

I have a few minutes before I head back home after doing two days of training and based on some of the emails I have received about yesterday’s blog “On Commitment, I think an addendum is appropriate.

I do believe that “a deal is a deal.  However, I also remember one thing that my father added.  Sometimes things come up.  Sometimes things change and the nature of the deal changes. Sometimes something gets in the way of following through on a commitment. In that case, as my father would say, you need to communicate that fact to the others involved.  If circumstances change, maybe the nature of the commitment (or the deal) needs to change as well.  To those who have emailed me, I hope this addition helps.

On Commitment

Whenever I work with a group around the topic of commitment, someone usually offers the following quote: “In a breakfast of ham and eggs, the chicken is involved and the pig is committed. And in the spirit of true confessions, I’ve also shared the same quote with organizations. And it has always bothered me because taken to its logical end, one could conclude, commitment involves death. That is a rather grim image of an otherwise honorable term.

So what is a good way to talk about commitment? One of the terms that my friends Will Stockton and Marjorie Herdes use is committed action. And I might add that Marjorie is quick to add as a corollary to the above quote that the pig was really coerced!

A few weeks ago I happened to catch the HBO documentary titled, “Brooklyn Dodgers – The Ghost of Flatbush. It is mostly about the love affair that the people of Brooklyn had with the Brooklyn Dodgers baseball team. Now for those of you who have a passing familiarity with the history of baseball, the residents of Brooklyn adored their Dodgers , even though they would repeatedly disappoint their fans , until, of course, 1955, when they finally won the World Series by defeating their hated rivals, the New York Yankees. In the documentary, when asked why after so many years of disappointment the fans would continue to support the Dodgers, one of the interviewees simply said, “You stick by your guys. In other words you hang in there through thick and thin because your guys are there for you and you are there for them , to accomplish something greater than any individual could. Brooklyn fans would refer to their team as “Dem Bums (there is a certain way of casting the English language that only people from Brooklyn know how to do) , and woe be tied to anyone not from Brooklyn who called the Dodgers bums. As loyal fans would say, “they may be bums but they are OUR bums¦

My father also had a way of talking about commitment. He would say, “a deal’s a deal. In other words, if you are member of a leadership team that agrees to a certain approach to move forward, you have made a deal with that team. And you stick by your guys (or girls!). If you renege on the deal , in my father’s frame of reference , that is one of the worst things a person could do because a deal is a deal. It does not entail death , but it is serious business. It does mean that you don’t let others down. It means you can count on each other!

Lessons from Minneapolis

Sometimes real life events stop us in our tracks. By now everyone has seen the reports of the tragic I-35W bridge collapse in Minneapolis, MN.  This event hit me personally because I lived in the Twin Cities for many years. And I have family and friends there. Of course, I wondered immediately if any of them were casualties of this catastrophic accident.  My stepdaughter called me to say she was fine.  And to report that my stepson and his family were also OK , even though they had just crossed this bridge a mere 5 minutes before the disaster. So far, many others have checked in to say they are OK as well.

I offer two observations.

First, the emergency response of the city of Minneapolis was incredible.  Law enforcement agencies and the fire department, and rescue squads worked in complete synchrony and were on the scene within minutes.  Hospitals were mobilized immediately.  And most importantly average citizens helped where they could.  All certainly worked well together.

Second, this event reminded me of just how fragile life is.  And that the ending of day can be quite different from its beginning.  I am reminded of a conversation I had with a professor of mine who told me after his wife died unexpectedly, “There were things I wished I would have said to my wife. If there is something you want to say to someone you care about, tell them.  Because you may never have that chance again.  So if there is someone you care about and there is a message you want to give that person, don’t wait.

What is Your Deepest Fear?

During an otherwise low-key weekend, I happened to catch the movie “Coach Carter” on cable. For those of you who have not seen the movie, it is based on the true story of Ken Carter who coached the Richmond CA boy’s basketball team and received both praise and criticism for putting academics above athletics. At various times during the movie Coach Carter (played by Samuel L. Jackson) would ask his players, “What is your deepest fear? They would look at each other in bewilderment about what this crazy coach could be asking. In one poignant scene toward the end of the film, one of his players stands up in study hall and finally answers the Coach’s question:

“Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness that most frightens us¦ Your playing small does not serve the world. There is nothing enlightened about shrinking so that other people won’t feel insecure around you… 

This excerpt is a quote of Marianne Williamson. (Apparently this quote has been incorrectly attributed to the inaugural speech of Nelson Mandela.)

This quote really hits home for me. My friend and colleague, Linda Houden says that fear simply stands for “False Evidence Appearing Real. So what false evidence perpetuates our deepest fear “that we are powerful beyond measure?

Perhaps it is the messages that we received as children from parents or relatives that we weren’t good enough, or that we’d never amount to anything. Maybe we had a coach or teacher point out our flaws. (I once had a coach that told me I had deceptive speed , that I was slower than I looked. We actually laughed about this because (a) it was true and (b) I worked hard to compensate for it.) However, I not so sure these disparaging words are the culprit. There are people with whom I grew up and many whom I’ve met since who after hearing these words – did consider them as “false evidence and took an “I’ll show you attitude and made something of themselves.

I think it is something else. It is not fear of failure that plagues us. It is the fear of success. Over the past several years, I have noticed more and more people in organizations , for that matter, in any walk of life , who seemed to be afraid to succeed. They just have not yet seen how competent they really are and what they can accomplish. For some reason, their power scares them. It gets put away, never to show its face again. Perhaps there is a feeling that if their power scares them, it will scare others. What about the possibility of letting our power shine through in a way that helps others play better. As the quote says, “There is nothing enlightened about shrinking so that other people won’t feel insecure around you.” In reality, each one of us has a gift (or two) that we can put to the greater good of the world. The intensity of the power may scare us , but overcoming that deepest fear can be the best way to make a difference for all.

Pay Attention Because the Bear Is!

Author Jim Harrison has said that “when you are tracking a bear, pay attention; because the bear is. Think about how many things that we do on “automatic pilot. For example, how many of you have had the experience of driving a familiar route, arriving at your destination, and then remembering absolutely nothing about the details of the trip. And you end up wondering how did I even get here.

On Monday, I wrote about deliberation; today I would like to suggest that paying attention or focus is equally important. How often have we been in a meeting with someone who is trying to explain something to us, and we appear to be listening, but instead we are thinking about what we are going to say, or worse yet, thinking about how in the world we are going to get to our son or daughter’s soccer game in rush hour traffic.

So, pay attention, and see what becomes possible.

The Wisdom of Sekou Sundiata

The performance poet, Sekou Sundiata died on July 18, 2007. I first learned of his work through the Bill Moyers series The Language of Life that I have previously mentioned on this blog and I became quite taken by his poetry and performance presence.

Sundiata performed most of his poetry to a jazz backdrop and the combination of his words and the progressive music was magical. He remarked in the Language of Life segment that featured him about “how important it is for each jazz instrumentalist to develop his or her own sound. And it is only when that occurs that the jazz ensemble really cooks. I think there is something to be learned from this viewpoint that applies to any “ensemble that has to work together.

The teams that I have observed that truly reach the level of a high performing team find a way to come together so that each person’s individual voice remains strong while blending with the other members of the team. When both the strength of the individual joins forces with the power of a team, then really amazing results get accomplished.

What Do You Read?

Naomi Shihab Nye is one of my favorite poets.  She was also one of those featured in the Bill Moyers’ PBS series The Language of Life. In a lecture she gave at the Geraldine R. Dodge Poetry Festival in Waterloo, NJ in the summer of 1994, she spoke with a group of aspiring writers.  She said people always ask for her advice when it comes to being a writer.  She said she always asks them, “What have you read in the last year that has really touched you or disturbed you or poke you?  If they can’t answer that question, I tell them ˜get busy’. “

When I am coaching someone, I always ask what he/she has been reading.  Sometimes the reply is. “I don’t have time to read. Sometimes I get the litany of popular business books.  Rarely, someone will tell me about the biography they have just read, or a timeless literature classic, or their favorite poet.  Then I get interested.

When I look at the range of titles available in the business section of the Border’s and Barnes and Nobles of the world, I observe countless books that seem to address the same the subjects over and over and over again.  Subjects like leadership, team building, how to start a business, how to plan your career, how to get more done have way too many titles.  What publishers often position as a new idea is usually an old one that gets repackaged.  Granted they need to sell books and I guess the best way to do that is to present tried and true or safe titles written by authors everyone knows that promise hope yet are not controversial.  Certainly there are some worthwhile reads here.  However, I would suggest that something that really touches, disturbs or pokes you will not come from the business section, but more likely from novels, poetry, and biography.  So what are you waiting for? Get busy.

Sniffing With Your Wisdom Nose

A friend remarks to the prophet, “Why is it
I get screwed in business deals?
It’s like a spell. I become distracted
by business talk and make wrong decisions.

Muhammad replies, “Stipulate with every transaction
that you need three days to make sure.

Deliberation is one of the qualities of God.
Throw a dog a bit of something.
He sniffs to see if he wants it.

Be that careful.
Sniff with your wisdom nose.
Get clear. Then decide.

The above passage is an excerpt from a longer poem by the 13th century Sufi mystic Jalaluddin Rumi that poet Coleman Barks brought to life in the Bill Moyer’s PBS series The Language of Life. Here are some thoughts for you to consider.

Our culture values decisiveness in our leaders. However, I think that there is a balance needed between acting too impulsively and succumbing to analysis paralysis and delaying a decision way too long. If we take this sage advice literally, it is suggesting simply to use three days to get clear and then decide. Certainly there are decisions that need to be made immediately because of the uncertainty and complexity of the world in which we live. However, three days , seventy-two hours , is a blip in time in the lifecycle of organizational life. Taking the time to deliberate may open the possibility of clarity in the situation that can lead to a course of action that builds commitment on the part of everyone who needs to implement the decision.

One more thing about deliberation. The simple act of deliberating slows us down and again can open the possibility of seeing a situation in a new way or even calming our racing minds so that we can actually make a better decision , or live more in tune with others. I live in an area of Albuquerque called the North Valley. It is a wonderful bucolic setting in the center of the city populated by groves of cottonwoods. It has small horse and live stock farms, vegetable fields that local growers tend, and a wonderful system of trails that border the irrigation ditches that bring water from the Rio Grande to these small farms and vineyards. Rio Grande Boulevard meanders from the northern border of the North Valley all the way to downtown. It is a peaceful drive that also provides a breathtaking view of the Sandia Mountains that border Albuquerque on the east. A neighbor of mine takes Rio Grande Boulevard to work each day rather than using a more speedy route. Why? Because it affords the opportunity to slow down, to be more deliberate about the day. How much longer does this commute take? Five minutes. So it seems to me the benefit of deliberation more than outweighs its cost. Do you agree?

Open Letter to Baby-Boomers – Number 2

My friend Andrue maintains that you can learn everything you really need to know about life from either a Broadway show or a TV sitcom.  Andrue can be very persuasive in making his case. Trust me on this one.

Given all of the chatter I hear from baby-boomer bosses about the twenty-somethings that they are managing, the lyrics of this song from Bye Bye Birdie popped into my head:

“Kids! What’s the matter with kids today? ¦ Why can’t they be like we were, happy in every way. What’s the matter with kids today?

Those lyrics sum up the message that many baby-boomer bosses are trying to give the youngest generation in the work force.  “If you would just get rid of your body piercings, cover your tattoos, and do exactly what we tell you to do, things between us would be much better.  “Things being much better, means life would be easier for me, the baby-boomer – not necessarily you the twenty-something.  What I think a lot of baby-boomers forget is that when we began our careers, our bosses commented on the “generation gap , the difference between how people who grew up during the depression and lived through Word War II saw the world and how the post World War II generation viewed things.

Twenty-somethings are not aliens.  The prevalence of technology and the “instant access to information, the educational philosophy of only providing positive feedback, and the violence of our world are only a few of events that have shaped this generation’s world-view.  Trying to understand the point of view of the twenty-somethings is much more constructive than demanding that they be more like the baby-boomers.

Are You Reviewing the “Shoulds” of Your Life?

After a number of coaching sessions yesterday, I stopped by Page One , an independent bookstore in Albuquerque, NM.  While standing in the check out line, I noticed a rack of refrigerator magnets that had various inspirational quotes.  One by Carol Shields caught my eye:

“Go for long walks, indulge in hot baths, question your assumptions, be kind to yourself, live for the moment, loosen up, scream, curse the world, count your blessings, just let go, just be.

A common theme that I am hearing not only from clients, but also from some of my friends who are going through various transitions or dealing with difficult issues is the internal “should conversation as in “I should do this or I should do that.  When I ask, is the particular “should working for you, I usually hear a resounding “No!

After my wife Maureen died, I really wanted to sell our house because it was not the same living there without her. Just about all family and friends recited the mantra to me that “you SHOULD NOT make any major change in your life for at least a year. One exception was the facilitator of the grief support group I attended.  He told the story of a man who also wanted to sell his house right after his wife died.  After his family gave him the same “should statement, he got out a calendar and started crossing off each day and noting the “days remaining before I can sell my house.  When he reached the end of the year, he said to his family “are you happy I waited, I’m not. And he sold his house.  The point of the story was that he was psychologically ready to make the move long before what conventional wisdom said he should do.

For a lot of situations, we get constrained by assumptions, out-moded norms, and what other people tell us we should be doing.  So take a hot bath after your long walk and question those assumptions , in fact, try questioning everything.