Are You Reviewing the “Shoulds” of Your Life?

After a number of coaching sessions yesterday, I stopped by Page One , an independent bookstore in Albuquerque, NM.  While standing in the check out line, I noticed a rack of refrigerator magnets that had various inspirational quotes.  One by Carol Shields caught my eye:

“Go for long walks, indulge in hot baths, question your assumptions, be kind to yourself, live for the moment, loosen up, scream, curse the world, count your blessings, just let go, just be.

A common theme that I am hearing not only from clients, but also from some of my friends who are going through various transitions or dealing with difficult issues is the internal “should conversation as in “I should do this or I should do that.  When I ask, is the particular “should working for you, I usually hear a resounding “No!

After my wife Maureen died, I really wanted to sell our house because it was not the same living there without her. Just about all family and friends recited the mantra to me that “you SHOULD NOT make any major change in your life for at least a year. One exception was the facilitator of the grief support group I attended.  He told the story of a man who also wanted to sell his house right after his wife died.  After his family gave him the same “should statement, he got out a calendar and started crossing off each day and noting the “days remaining before I can sell my house.  When he reached the end of the year, he said to his family “are you happy I waited, I’m not. And he sold his house.  The point of the story was that he was psychologically ready to make the move long before what conventional wisdom said he should do.

For a lot of situations, we get constrained by assumptions, out-moded norms, and what other people tell us we should be doing.  So take a hot bath after your long walk and question those assumptions , in fact, try questioning everything.

Does What You Wear to Work Impact the Way You Work?

The summer before my senior year at Princeton, I had an internship with a bank in Philadelphia.  My job was to do a market research project to determine how satisfied the bank’s trust customers were.  All in all, it was an interesting project and I felt like I did some meaningful work.  However, what I remember the most about that summer was not the nature of the work. It was the time I got chastised by a Senior VP for violating the dress code.

During that summer, I wore a suit everyday along with a starched dress shirt and tasteful necktie.  On this particular day, early on in my internship, I made a fateful mistake , I wore a pale blue dress shirt.  You see the bank required all male employees to wear WHITE dress shirts.  In fact, that practice was so inculcated into the culture, that everyone assumed I knew that!  Well, I did learn.

During my career have watched businesses move away from a coat and tie culture to a “business casual one. I recall when “business casual first appeared, many businesses really did not know what that meant.  One VP that I coached interpreted business casual to mean that it was now OK to wear a bowtie to the office!  There was a big fear, that if people started to dress less formally, it would impact the quality of work.  I don’t think that was ever the case.  In fact, to this day I maintain that I find it a lot easier to think if I am not being strangled by a tie!

Leadership IS a Relational Concept!

Yesterday, I facilitated a workshop on Leadership for a group of managers from a financial services business.  One of the questions I asked this group was, “what does leadership look like in your organization?  In other words, I wanted them to identify the key characteristics of successful leaders in their organization , characteristics that could form the basis of leadership competencies.

Items that emerged from their small group conversations were characteristics such as integrity, high degree of ethics, being able to articulate a compelling vision, the ability to connect with people, being a good listener to understand the motivations of others, etc.  After I captured these items on the flip chart, I asked the group what they noticed about the list they had just generated.  After a brief pause, one of the participants said somewhat surprisingly, “there is nothing on the list about being an expert or being technically competent , it’s all about relationships!

Yes, Virginia, leadership is a relational concept.  It is extremely difficult to play a leadership role if there are no followers , unless, of course, you believe you are legend in your own mind.  To be sure, a leader needs to possess the task relevant competencies to understand the context in which they are leading.  However, that expertise, while perhaps necessary for the personal power that a leadership role requires, is not sufficient for good or even great leadership to be present. And this fact is what seems to escape educational institutions and to a certain extent business organizations that focus on developing the content expertise of the individual and just assume that the leadership competencies will emerge when necessary.  I am not the only one who believes that there is a void of leadership in many settings.  And unless we take a proactive stance that void will continue to the great detriment of all concerned.

Something to Think About

From time to time I come across a quotation that captures my attention.  Here is one of my favorites:

I decided to start anew-to strip away what I had been taught, to accept as true my own thinking. This was one of the best times of my life. There was no one around to look at what I was doing, no one interested, no one to say anything about it one way or another. I was alone and singularly free, working into my own, unknown-no one to satisfy but myself. I began with charcoal and paper and decided not to use any color until it was impossible to do what I wanted to do in black and white. I believe it was June before I needed blue.”

-Georgia O’Keefe

I think one of the characteristics of organizational life is that sometimes we end adopting a style or way of working that is not our own but instead is the one that the organizational culture calls on us to use.  I think it can be useful for each of us to take the time “to work into our own” and discover what our unique gifts happen to be.